# Privacy > How this site handles the details you send. Page: https://samplyn.com/privacy Updated: 2026-11-12 ## 1. Who we are samplyn.com is the website of Samplyn, order and product management software for apparel wholesale. It is run by Blue Coast Water, LLC ("we", "us"), 16192 Coastal Highway, Lewes, DE 19958. This policy covers this website, the demo request, and the tools AI assistants can use to ask us questions or book a demo. A client's own Samplyn instance is covered by that client's agreement with us. To reach us, write to hello@samplyn.com. ## 2. What we collect When you request a demo: your name, work email, company, role, company type and size, the system you use today, the parts of the product you want to see, and your message. We also note how long the form took to fill in, which helps us tell people from scripts. How you reached us, for that visit: a campaign tag in the link, the website that sent you, and the first page you opened. It is kept in your browser tab until you close it and sent with a demo request. As you browse: the pages you open, the parts of a page you reach, how far you scroll, and the buttons and outside links you click. These are counted with no cookie. A random id lives in your browser tab and ends when you close it, so nothing recognizes you on a later visit. If an AI assistant books a demo for you, through the browser or through our MCP server: the same details as the form, typed by the assistant on your behalf, and the name of the assistant app. Our MCP server records which tool was used and by which assistant app, never what was asked. Like every web server, ours see your network address and browser type and record them in request logs. We also use the address to limit how often one network can send requests; for that we keep only a scrambled form of it. ## 3. How we use it To answer your demo request: to reply, find a time and prepare the call. To keep the site and its forms safe: to spot automated requests and limit repeated ones. To see, in aggregate, how the site is used, so we can make it better. To meet our legal duties, and to answer lawful requests from authorities. ## 4. What we share, and with whom We do not sell your personal information. The companies that help us run the site, only for that work and only on our instructions: Google (Firebase and Google Cloud), which host the site, store demo requests and run our server code and logs; and AgentMail, which delivers a demo request to our inbox. Visit counts go to our own counter, run by Blue Coast Water on Google Cloud. ## 5. Cookies This site sets no advertising or tracking cookies, and needs none to work. The visit counter uses your browser's tab storage instead, which ends when you close the tab. ## 6. Where your information is kept We store and process your information in the United States, with the companies named in section 4. ## 7. How long we keep it Demo requests: for as long as we need them to reply and follow up, and as our business and legal needs require. Ask us to delete yours at any time. Request logs: 30 days. Visit counts: kept as daily totals that do not identify anyone. ## 8. Your choices and rights You can ask us what information we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. If we must keep something, for example business or tax records, we will tell you. To ask, write to hello@samplyn.com. It is free. We may need to confirm it is you first. We answer within 30 days. ## 9. Changes We may change this policy. The version date at the top tells you when it last changed. ## 10. Contact Questions or requests about your information: write to hello@samplyn.com. --- Book a demo: https://samplyn.com/demo. Every page: https://samplyn.com/llms.txt.